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3 Costly Mistakes to Avoid with Special Offers

Written by: Will Watrous

Groupon, LivingSocial, Angie’s List, and even Amazon offer businesses the opportunity to promote a special offer to a huge audience.

How to Respond to Negative Online Reviews

Written by: Bruce Dell

A good reputation is vital to the success of any business, especially a local service-based company. It’s a fact that most customers research...

Making Sense of Google Analytics Reports

Written by: Bruce Dell

Below are some explanations to understand the typical Google Analytics Report metrics. We’ll use the example below to help aid explain each term.

4 Big Payoffs of Process Maps

Written by: Will Watrous

Dave Lavinsky of GrowThink.com got me thinking. He said that in order to "break free" from your business (aka stop owning a job instead of a...